Terms of Service

Last Modified: July 8, 2025

These Terms of Service (“Terms”) constitute a binding agreement between you (“you,” “user,” or “Contributor”) and Rolla Labs Inc. and its subsidiaries and affiliates (“Rolla,” “we,” “our,” or “us”). These Terms govern your access to and use of our services, including the website located at www.rollavideo.com, our mobile and web applications, and all related software, features, and services (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Platform.

1. Eligibility

The Platform is intended for use only by individuals who are at least 18 years old. By using the Platform, you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms.

2. Definitions

Admin: A user who sets up and manages campaigns on behalf of a brand, agency, or organization.
Contributor: An individual invited by an Admin to participate in a campaign by capturing and submitting video content.
Campaign: A set of instructions and incentives created by an Admin to collect video content from Contributors.
Content: Video files, metadata, and other media or information submitted through the Platform.

3. Access & User Roles

Only Admins may invite Contributors to participate in campaigns.
All Admins have equal permissions within the brand dashboard.
Contributors may preview or download their clips before submitting, but once content is submitted, it is no longer accessible to the Contributor.
Admins can access, download, and manage all submitted content from their campaigns.

4. Overview of Services

Rolla enables brands to virtually request, direct, and collect original video content from their networks using mobile-guided capture. Admins can:

Create and customize campaigns
Assign rewards
Collect video clips from Contributors
Submit clips for professional or instant editing
Manage submissions through a centralized dashboard

5. Contributor Content & Licensing

When you submit content to the Platform as a Contributor, you:

Grant both Rolla and the inviting brand a non-exclusive, worldwide, perpetual, royalty-free, sublicensable license to use, edit, reproduce, distribute, and publicly display your content in connection with their business.
Acknowledge that your content may be used in marketing, paid advertising, social media, or promotional campaigns.
Confirm that you have the rights to submit the content and that it does not violate any third-party rights or applicable laws.

Contributors must give explicit consent in-app before submitting content to campaigns with public-facing use.

Rolla reserves the right to showcase submitted content (e.g., in product demos, case studies, or promotional material), but will not sell or license contributor videos to unrelated third parties without further consent.

6. Brand License & Rights

Brands that use Rolla:

Receive a non-exclusive license to all content submitted to their campaigns
Are responsible for complying with applicable privacy, employment, and publicity laws in their reuse of contributor content
Must not use content in ways that misrepresent the contributor or violate Rolla’s content guidelines

Rolla retains the right to host, process, and display any content on the Platform in support of its services.

7. Incentives & Rewards

Admins may attach incentives (e.g., cash, discounts, reposts) to encourage Contributors to submit videos.
Rolla is not responsible for fulfilling these rewards — fulfillment is solely the responsibility of the brand or Admin offering them.
Rolla may track reward eligibility but is not liable for disputes between Contributors and brands.

8. Editing Services & Instant Video Features

Admins may submit content for professional video editing through Rolla’s credit system (1 credit = 1 video edit).
Editing services are only accessible to Admins and billed to the brand account.
Contributors may have access to an optional instant video generator, allowing them to select up to 5 clips and auto-generate a branded video. Use of this feature is at the discretion of the brand and is covered under these Terms.

9. Subscription & Billing

All Admin accounts are subject to monthly or annual subscription plans.
Pricing is primarily based on storage usage (e.g., total GB of video hosted), with other software features included at each tier.
Subscriptions auto-renew unless canceled in accordance with the cancellation terms found in your billing dashboard.
All payments are processed through third-party providers (e.g., Stripe), and Rolla is not responsible for payment processing delays or errors.

10. Prohibited Conduct

Users may not:

Use the Platform for illegal, harmful, or deceptive purposes
Upload content that is defamatory, obscene, infringing, or violates the rights of others
Attempt to reverse engineer, hack, or disrupt Rolla’s infrastructure
Impersonate another person or misrepresent your identity
Access the Platform via automated scripts, bots, or scrapers
Post spam, solicitations, or malicious code

Rolla reserves the right to suspend or terminate any account that violates these Terms.

11. Termination & Content Removal

Rolla may suspend or terminate access to the Platform for any user at its sole discretion.
Contributors may not request removal of submitted content once it is uploaded.
Rolla reserves the right to remove any content or suspend any account if it believes the content violates these Terms or applicable law.

12. Intellectual Property

The Platform and all intellectual property rights therein (excluding user-submitted content) are owned by Rolla and protected by copyright, trademark, and other laws. You may not use Rolla’s branding, software, or services without prior written consent.

13. Disclaimers

The Platform is provided “as is” and “as available.” Rolla disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Rolla makes no guarantees regarding uptime, availability, or functionality of the Platform.

14. Limitation of Liability

To the maximum extent permitted by law, Rolla shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or goodwill. In no event shall Rolla’s total liability exceed $100.

15. Governing Law & Arbitration

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any dispute shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. You waive your right to participate in any class action lawsuit or class-wide arbitration.

If arbitration is deemed unenforceable, claims may be brought in the state or federal courts located in New York County, New York.

16. Changes to Terms

We may modify these Terms at any time. Changes become effective when posted. We will notify Admin users of material changes via email or dashboard notification. Your continued use of the Platform constitutes acceptance of the modified Terms.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Rolla Labs Inc.
630 9th Avenue, Suite #1411
New York, NY 10036
support@rollavideo.com